SUCCESS STORIES.....I stay at Dubai and visit my aged mother once a year at Bangalore. This time we decided to purchase a Bed set as the old one is too big for our room. We approached Royaloak at Mysore road thinking it is a good brand.
However things went bad when one leg was broken and my mother almost hurt herself. I was furious and complained to customer care.
I dint expect any response, this being India. To my surprise, the next morning there was a team led by the country head for Royaloak Logistics – Mr Joseph, at my doorstep who stayed for 3 hours and resolved the issue. They even apologized to my mother!
I change my opinion! Royaloak is a brand with customer at their heart.