The Benefits of Shopping for Furniture Online vs. In-Store

The Benefits of Shopping for Furniture Online vs. In-Store

 

But before buying furniture, many people face one important question: “Should I buy my furniture from a furniture shop or online?” Both physical stores and online stores have strong advantages that can further confuse the buyer.

In this blog, we will try to answer this question by comparing online furniture shopping with offline furniture shopping. We will also talk about when you can opt for online shopping and when offline shopping is a better option.

Furniture Shopping: Online vs. Offline

1. Convenience and Accessibility

Online Shopping 

One of the biggest perks of buying furniture online is that you can shop at any time, whether it’s 2 a.m. or during your lunch break. With everyone living a busy life, convenience has become a luxury that people crave. There’s no need to travel, deal with traffic, or adjust to store hours. Simply browse, add to cart, and your furniture is on its way! This is perfect for homeowners with busy schedules or those who prefer shopping from the comfort of their couch.

In-Store Shopping 

On the other hand, visiting a furniture store offers a different kind of accessibility. You can see, touch, and even try out the furniture before making a decision. Plus, you get instant access to your purchase without waiting for delivery, which can be a lifesaver if you need furniture urgently.

2. Experience and Interaction

When it comes to shopping experiences and interaction, in store shopping has an upper hand but with advancements in e-commerce platforms, online shopping is not very far behind.

Online Shopping

Many e-commerce platforms are frequently hiring newer features to improve customer experience in their stores. Traditionally in online furniture stores, you can browse through detailed product descriptions, specifications, and customer reviews, which can be very helpful. Newer platforms also have features like chat support and call back from agents to help make the right decision. 

PRO TIP: You can browse through numerous options and find the design that suits your preference and decor. Then you can visit nearest stores to check the quality of the furniture

 

In-Store Shopping

For some, interacting with furniture in a decor shop is therapeutic. You can feel the texture, test the comfort of a sofa set, or see how a piece looks in natural light. Most importantly, the knowledgeable in-store staff are there to offer personalised guidance, helping you discover the perfect material, colour, and design that truly reflect your unique style and preferences.

 

Two leather sofa in a living room

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3. Variety and Selection

When it comes to the sheer variety of options for furniture or home decor items, online shopping has a definite advantage, but in-store browsing has its own perks.

Online Shopping 

Online shopping allows you to get access to an endless variety of furniture. You have access to a numerous variety of styles, colours, and designs, all at your fingertips. This is ideal if you're looking for something specific or want to explore a wide range of options before making a decision. For example, if you're looking for study table furniture, you'll have an abundance of options to choose from. You can find tables in every size and colour, with desk, without desk, with a chair, and other features. 

In-Store Shopping

While online shopping allows you to access unlimited options, having too many options is a double-edged sword. Many times customers get overwhelmed with too many options and end up not buying any item. Limited options at a physical store can be very helpful for people who get easily overwhelmed with options. In-store shopping is also perfect for someone who has a clear idea of what he wants to buy.

4. Pricing and Discounts

Pricing can be a deciding factor, and both online and in-store shopping offer their own set of benefits.

Online Shopping 

Online platforms often have regular discounts, flash sales, and exclusive deals that aren’t available in physical stores. It’s easy to compare prices across multiple websites, and you can often find promo codes or cashback offers. This can lead to significant savings, especially for bigger purchases.

In-Store Shopping

While prices may be slightly higher, there’s room for negotiation, especially at local stores or during clearance sales. Furniture stores also have easy financing options like low down payment so that customers can buy their favourite furniture without worrying too much about the upfront cost.

Returns and Exchanges

Online Shopping

Many online retailers have clear return policies, and some even offer pickup services for returns. You can track the return status and refund process digitally, making it a relatively smooth experience. However, you might face the hassle of repackaging the item.

In-Store Shopping 

Returning or exchanging furniture online is often easier in-store. You can inspect replacement items immediately, avoiding any surprises. Plus, there’s no need to wait for shipping or refunds.

When to Buy Furniture Online vs. In-Store

So, when should you choose one over the other? Here are some situations to consider:

When You Should Buy Online

  1. If you want a broader selection or are searching for something specific.

  2. When you’re looking for deals, discounts, or comparing prices.

  3. If you have a busy schedule and prefer shopping at your own pace. If you have seen the product in-store already, you can just buy it online without visiting the store.

When You Should Buy In-Store

  1. If you want to feel the texture, test the comfort, or see the furniture in person.

  2. Many physical stores offer custom design services where you can choose fabrics, finishes, or dimensions.

  3. You can negotiate easy financing and clearance deals to find best deals on your favourite furniture.

Royaloak - 200+ Stores and an Online Store

 

White king side bed with grey pillows

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We at Royaloak are an online furniture store with more than 200+ stores all over India and in more than 10 countries, including Australia, UK, UAE, and France. You can visit their stores or check our online store for the best quality furniture that will make your guests go ‘Wow’. Our furniture collection includes:

    1. Queen bed (with and without storage)
    2. King bed (with and without storage)
    3. Recliners
    4. Computer tables
    5. Dining table and chairs
    6. Gaming Chairs
    7. Dressing table
    8. Conference table

And more…

Conclusion

Both online and in-store furniture shopping have their unique advantages, and the right choice depends on your personal preferences, needs, and circumstances. If you value convenience and a wide selection, online shopping might be your best bet. But if you want hands-on experience and immediate access, in-store shopping could be more suitable.

Ultimately, there’s no one-size-fits-all answer, and a mix of both methods can provide the best of both worlds. Happy furniture hunting!

FAQs

  1. Is delivery and assembly included when purchasing furniture online?

Yes, prices are generally cheaper online compared to in-store furniture shopping because online retailers have lower overhead costs and can pass those savings on to customers. Online stores also offer frequent discounts, deals, and seasonal sales that are easier to access than in physical

  1. What are the benefits of shopping for furniture in a physical store?

Shopping for furniture in a physical store allows you to see, touch, and test items firsthand, ensuring quality and comfort. It also provides personalised assistance from sales associates, immediate availability, and customization options that may not be as easily accessible online.

  1. Are prices generally cheaper online compared to in-store furniture shopping?

When purchasing furniture online, many retailers offer delivery and assembly services, but it varies by store and product. At Royaloak, we offer dismantling, re-installation and loose-fitting services so that customers can buy our products without any worries.



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