• Avoid outdoor use and exposure to water or prolonged moisture.
• Avoid exposure to direct heat or sunlight as this can cause the sofa color to fade.
• Keep sharp objects away from your sofa. A little tear on the fabric cover may be hard to repair.
• If you have removable back cushions (or put extra cushions on your sofa), do reverse them periodically and fluff them up while arranging so that the cushion stays even.
• Vacuum your sofas periodically with a soft bristled brush attachment or lightly brush them to keep general dirt and dust off the sofa and prevent any embedding between the fibers.
• Try to avoid food and drink spillage of any kind. If spills occur, do not leave unattended.
• In case of a stain, a water-free fabric cleaner can be used. However, avoid applying the cleaner directly on the stain as this can cause damage to the fabric and fade color. Pour the cleaner onto a clean cloth and test its effect on a hidden area of the sofa before cleaning the stain with the cloth.
• Getting your sofa professionally cleaned once every 6-8 months will not only take care of the nooks and corners that you can't reach, it will also make it more durable.
• Fiber-filled backs and armrests will flatten with regular use. However, they can be brought back to shape as easily as a normal pillow.
• Leatherette products need to undergo periodic maintenance to prevent cracking or peeling in the long run. Vinyl conditioner or leather conditioner needs to be applied to the product every 3 to 4 months for a long product life.

In case you have any questions or need any clarifications do not hesitate to call our Customer Support Team on +91 7676367636.

Knowing your item: Accessories shown in the photograph are only for representation and are not part of the product. Changes of temperature and atmospheric moisture content may cause some movement. The actual product color,fabric and upholstery may have a slight variance from the product image depending on your screen settings, resolution and photography or fabric print.

On Delivery: For all items that are expected to stand, ensure that the item is steady and straight. Unevenness up to 5 mm happens due to difference in surfaces and floor levels and is an accepted industry standard. Bushes will have to be attached to balance the item. Please report the item to our Customer Support team and we will take it on from there.

Damages: Royaloak shipping arrangements to your doorstep have been designed to ensure a zero-damage, hassle-free experience, please contact us immediately, in case:

• For any manufacturing defects and damages in transit, we offer easy replacements.
• In case, you receive a damaged product, please contact us within 7 days of receipt. Email us a few photographs with the order number and item code to [email protected]
• We will assess the damage and revert within 48 hours. We will either arrange to collect the product and send you a replacement free of charge or just send you a replacement part.

Cancellations: No cancellations will be accepted once an order is placed.